Q:Which app does this camera work with，can it be added to the NVR?
A:This camera works with ANRAN app,it cannot be added to the NVR
Q:Can this camera be connected to 5G WiFi?
A: This camera only supports 2.4Ghz WiFi, not 5Ghz WiFi. if your router supports both 2.4GHz and 5GHz WiFi, please set 2.4GHz WiFi to configure the camera
Q: Does the camera support 24/7 recording?
A:This camera does not support 24-hour recording, it is an event recording.When the camera detects a moving object or person, the camera automatically activates recording
Q: Does the camera support SD card storage or cloud storage?
A:This camera can't support add SD card for storage, it can only support cloud storage,we offer 7-day free basic cloud storage forever.If you need longer cloud storage,you can order in the ANRAN app.
Camera Features
APP Name:ANRAN
1. Image Resolution: 2304*1296 (3MP)
2. Lens: 3.6mm
3. 10M Day and Night Vision
4. Support Motion Detection and Alarm Tone Function
5. Support Wifi(2.4ghz) Connection
6. Support Infrared Night Vision
7. Support Color Night Vision
8. Support 4X Digital Zoom
9. Support PIR Humanoid Detection
10. Support Two-Way Audio
11. Support free 7-day basic cloud storage
12. Weatherproof Level: IP65
13. Image Sensor: Sony
Free Basic Cloud Storage,No Monthly Fee
This camera can only support cloud storage,we offer 7-day free basic cloud storage forever,storage the videos within 7 days,each video recording lasting 6 seconds.If you need longer cloud storage,you can order in the ANRAN app.
Motion Detection,Local Alarm ,APP Notification
you are in any way and any where, It can send alert notifications to your phone once it detected any movement in the monitoring area to keep your family safe. this security camera will be a reliable protector for your home, family and business.
Two-Way Audio
The camera is equipped with a microphone and a speaker, and you can have a conversation with the person on the other end of the camera through the microphone button of the APP, and the sound quality is smooth and clear.
Three Night Vision Modes
Three night vision modes provide a variety of options. In smart night vision mode, the camera can automatically switch to full color or black and white mode based on whether motion is detected.
Three Power Supply Methods
The built-in battery + solar panel(not include)l + 5V/1A charger can provide continuous power for the camera, allowing the camera to keep working online for a long time.please note that the solar panel not include in the parcel,if you need it,please contact us.
Area Detection
Get noticed about the movement and set custom detection zones in ANRAN app. Receiving alertswhat you care about most.
IP65 Waterproof
The camera adopts a waterproof and dustproof structure, and a rubber gasket is added to the lens interface to seal the gap with the camera body, which greatly improves the waterproof and sealing performance of the camera, making the camera safe and secure to use outdoors, and can work normally even in high temperature and severe cold !
5200mAh large battery capacity
Low power consumption design, multiple modes and long battery life
Easy Installation and Usage
Remote Viewing
With the free app you'll know that's happening even when you're not around, Receive notifications and view live or recorded footage right from your phone.
Shipment
1. The goods will be sent within 5 days once your payment has been verified.
2. We do not accept PO BOX addresses, and only ship to confirmed order addresses, your order address must match your shipping address, ordered item and shipping address can’t be changed after item shipped.
3. We reserve the right to determine the best shipping method and carrier available.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. transit times may vary, particularly during the holiday season.
5. Shipment from China might come with additional Custom Fees, VAT, Brokerage Fees, Taxes & Remote Area Fees, please to learn about your country's custom policies, ANRAN is not responsible for those charges.
6. If the package is detained after arriving at the customs of the destination country, the buyer needs to go through customs clearance procedures. If you encounter any problems with customs clearance, please feel free to contact us and we will assist you with customs clearance procedures!
7. We strive our best to provide you the most reliable, affordable way of shipping service. but sometimes it is highly depended on the shipping courier and local customs. if you do not receive your item on time, please contact us immediately for further assistance.
Warranty
We offer a 1-year warranty on all our products, which is activated upon receipt. If the product itself is proved to be defective within the warranty period, it can be repaired or replaced. The warranty does not cover any incidental, accidental or indirect losses arising from the use of the customer and losses caused by natural disasters.
Warranty products will be carried out in accordance with the following rules:
1. Free replacement within 1 month after receiving the goods.
2. Pay the shipping fee for the warranty product within 2-6 months after receiving the goods.
3. Pay 50% of the price of the warranty product within 7-12 months after receiving the goods.
Feedback
1. Your satisfaction and positive feedback is very important to us, please leave positive feedback and 5 stars if you are satisfied with our items and services.
2. If you have any problems with our items or service, just feel free to contact us firstly before you left any neutral or negative feedback, communication is much more efficiently than opening a dispute.
