Key Notes
-
Delivery
Remote village addresses require pickup at the nearest collection point; non-mountain areas get door-to-door delivery. We guarantee order accuracy—full responsibility for any discrepancies.
-
Buyer-Caused Issues
No refunds for returned/damaged items due to buyer problems (e.g., unreachable phone).
-
Customized Machines
All machines are customized (voltage, plugs, parameters). No non-quality-related refunds after production starts or delivery (to avoid resale losses).
-
Product Upgrades
Appearance/size may vary slightly due to upgrades—actual machine shall prevail.
-
Heavy Item Shipping
Machines over 40kg: ocean freight only (no Cainiao Logistics). 60–90 days delivery to Europe, Middle East & The Americas. Avoid ordering if urgent. Placing an order means accepting this timeline—no shipping delay disputes.
This is a custom-made product, so slight dimensional deviations may occur. We kindly ask you not to initiate return or refund requests for custom items. Please refrain from ordering if you are sensitive to such minor differences.
Extra Mold with Empanada Machine Ravioli Spring roll Dumpling Mold for changing dumpling machine Mould Samosa
F & Q
1. How do I pay for my purchase?
We accept Credit Card, TT remittance, Western Union, Money Gram and the other payment methods. If you have difficulty in making payment, please contact with us for help.
2: Is there any warranty for the items I bought?
We provide one year warranty but all shipping costs need to be paid by customers.
3: I received the parcel broken, What can I do now?
Please contact with us first, We could give you the resolution at once. We can resolve all problems you meet.
(Do not open any dispute or give us any negative feedback fist.)
4: I am a reseller. I would like to buy many pieces of your item, what's the wholesale price?
Hi, thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thank you!
Please note: In most cases, the goods above 30 KG will be shipped to your door or your local warehouse by road, by rail or by sea. We can provide you with DDP service by sea to door, that is we also help clear customs and pay tax, You don't need to pay any more taxes after it arrives, but It does not include the local VAT that customers need to pay in some countries. The shipping time takes about 30-60 days, In order not to delay your use, the sooner you pay, the sooner you receive, thank you for your understanding, trust and support, wish you all the best!
