F.A.Q
Sold by FJBHBD Official Store. Logistics by AliExpress, logistic service arrival time is promised by Aliexpress.
1-Regards Choice Order
Choice order comes from product listing that has the mark “Choice”.
Timeline of the shipping:
1、 12H send out: we,the seller, send out your order in 12hours.
2、 48H arrives: your parcel arrives at Aliexpress warehouse next day.
3、 56H to Airplane: Aliexrpess sends your parcel to airplane.
4、60H tracking: order status turns to Awaiting confirmation of receipt from Unshipped.
Please wait up for at least 60H before you cancel the order
2- Do I have to pay VAT?
Only if there is any in your country. The price in this website doesn't include any tariff, tax duty or the Customs clearance fee in any country.
For items delivered from outside the European Union, you may be subject to additional charges for VAT and, when applicable, customs duties in your country. If AliExpress is obliged by law to collect VAT, you will see the VAT inclusive price at checkout. For more information about these costs, please contact the tax and customs authorities in your country.
3- How discreet is your packaging?
Very.
We send in brown boxes, we don't use postal envelopes which can reveal what the item is when feeling it.
We put the sender down as Chen Jian, we don't mention what it is inside at all.
The contents are marked as 'craft toy'. Nobody needs to know!!!
4- Can you ship to my country?
We ship all over world, and most countries are listed. However if it's not, that is because of the Customs issue.
5- How long till you dispatch my order?
We aim to dispatch your order straight away, this is often same day or next day, or on the first the working day of the week if your order is placed over a weekend.
Orders can sometimes take a little longer if don't have enough stock, but we are always in production.
A couple of times a year we may be closed for few days or so, but your order will be sent out straight away on our return.
6- Measurement
For each product, we have a detailed size chart, clearly indicating the dimensions and stretchability. You can view these details on listing's product page.
7- Price–performance, definitely not a low price!
Price-performance is very subjective, due to belief, values, consumption attitudes varies to different people, making different people has various different expectations to the exact same product.
The reality we all understand is that ultra-low price is achieved under sacrifice the quality and workman-ship.
We would never ever sell any products that's ultra-low price. Price-performance product in our product refers to high price-performance under the premise of good quality.
8- Before making the purchase
Color differences can't be avoided for online shopping. We try to correct color as much close as possible to real one, but still we do NOT guarantee NO color difference.
Due the material character, irregular shape, varies measure tool and method, dimension tolerance does exist. Generally the dimension tolerance is ±1cm and considered to be acceptable.
Weight differences also exist, due product come from different production batch, this is not quality issue, weight tolerance is ±100g to ±200g.
9- After-sale Service
Contacting FJBHBD Official Store ASAP if there's any problem to products you receive would be highly recommended.
We aim to solve the issues for YOU with honest and sincere so that you have no worry. Thank you for your time in FJBHBD Official Store.
10-Regards the Return service
It's Adult Sex Toys, there is no return service to all sex toys products in the store.
