Feedback:
1) Your Feedback is really important to us, please leave the great feedback if you are satisfied with our product or service, thank you so much!
2) We always offer the best price for good quality goods and service to you.
3) Please contact us before leaving neutral(3 stars) or negative(1-2 stars) feedback. We will try our best to solve the problem and leave you a happy shopping mood here.
4) Air Mail Post's cost is the cheapest, but the delivery time is depends on the Post office. Please never leave negative feedback to us because of the late arrive date. It is really out of our control. Thank you!
Payment Terms:
1. We prefer Escrow .
2. Because of the photo reason, the images are for reference only. Please take the item you get as the standard.
3. Please check with your country’s customs office to determine what the additional cost will be prior to buying.
4. Please indicate your personal requirement, such as colors, packages, value of declaration etc. If you do not specify the color, we will do randomly shipment.
5. As a buyer, it is your duty to pay the tax when you make a order from abroad. Our price does not include taxes, VAT, or other hidden charges. These charges are the buyer responsibility.
International Shipping:
1. When we offered free shipping more than one carrier, we will choose one of them by ourselves.
2. Item will be shipped within 3-7 working days as soon as your Payment is Verified. Sometimes the date will be delayed due to a shortage. However, we will inform you via the Email.
3. Delivery time: We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected. If you want faster shipping, please choose EMS/DHL/Fedex/UPS as your transport means.
1) If you haven't received the item on time, or you have any questions, please contact us by email or AlieExpress message, we will reply to you in 24 Hours.We will try our best to give you the best solution by communication.
2). We ship to AliExpress' address ONLY. Please make sure your address in AliExpress is correct.
4. Remote Area Surcharge: If your address is belong to Remote Area. We have right to ask you to pay additional Remote Area Surcharge again even you already finished your payment of your order.
Return/Refund(Please pay attention on following items):
1. Refund or replacement request is available only the requests within 7days after item received & returning the item as the same condition as received. Items returned after 7 days of delivery are only eligible for repair.
2. Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
3. Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
4. If the item is found non-defective, the item will be sent back to the buyer at buyer’s expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.
5. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
Reminder:
1. We sell all brand new items directly from factory in China. We guarantee that our products are brand new. We always offer the lowest price for best goods and service to you.
2. We do care about our customer. We guarantee 100% customer satisfaction. If your item is not as described or faulty when you receive it we will replace it for you with no additional charge.
3. Please contact us with any comments, questions or suggestions that you may have, we will be happy to assist you.
4. For quality control we do personally inspect for each item before shipment. All items are 100% new and inspected.
5. We hope to develop a strong, long-term, mutually beneficial relationship with you.
6. If you are interesting in our products, please order & pay it now!
