How to order custom?
1. Please contact seller with the name and font or take a note when you place order you want to customize and the fonts you want.If you forget the note, we will contact you.
If you choose Arabic style but leave it in English, we will use Google Translate and confirm with you. Please reply within 24 hours. No reply. We will use the translated one.
2. There are two styles in the link: Arabic and English. Please select the style you need. To avoid confusion, Arabic styles, cannot choose fonts. Choose English styles, please leave the fonts you need.
3.The default size is about 4cm depending on the length of the name. If you need a specially customized size, or other styles of Arabic names, please contact us to inform us of the required size or send a clear picture.
4.The general customization cycle is 7-15 days, please wait patiently.
5. Since the prices of gold color and steel color are different, please select the color you need to place an order. You cannot change the color after placing an order. Please understand
6.As a general rule, after 24 hours of placing an order, you will not be able to cancel the order or change the order, because we have already started producing the product, so please understand.
7.If you have any questions, please contact us first.
Why choose stainless steel: 1. No rust; 2. Not Allergic; 3. Powerful of anti-acid,anti-alkali; 4. No deformation; 5. Do not fade.
Special Customized
1. The size of a normal necklace name is about 4cm, depending on the length of the name; if other sizes are required (e.g.Small size in the picture below), indicate/contact us in the notes when placing an order, e.g. noted: نينا (name length 2cm).
2. If order the English Style,pls tell us the font you want. if forget，we will ask you. If there is no reply within 24 hours, we will use the default font B01.
3. If you need to add special symbols, please contact us to avoid the notes being ignored
Buyer Questions & Answers
Questions 1: does the colour of gold chain fade or
change, if it deals with water
perfume or such other things ?
Answers: No,it is stainless steel , Never Fade.
Questions 2: is the chain stainless steel ?
Answers: Yes,It is .Never Fade.
Questions 3: .How do they know that name I want?
Answers:before you pay, write the name and font
for seller .
Questions 4: . how many weeks to get to my
country ?
Answers: It depends on the logistics method you
choose. If you want to receive the
goods faster, please choose faster
logistics.
1)If you are not satisfied with our products for any quality reason, Please contact us within 7 days and take a photo ,We will resend or refund the money to you. 2)If you buy a large quantity, no matter the price or shipping, if you have any problems, please contact us.
Shipping Policy
1.we ship all of our items to worldwide within 48hours by china post registered mail/ePacket/china post ordinary small packet/DHL/EMS. The shipping way depends on total amount you ordered. 2. Sometimes it may take up to 4-7 weeks due to strict custom Inspection. 3. Service transit time is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 4.We only ship to confirmed order addresses. Your order address must match your Shipping address.We can not modify address anymore,so please check the address before it. 5.If you have not received your shipment within 60 days from payment, please contact us. We will get back to you as soon as possible with a reply. Our goal is customer satisfaction! 6.All of your order amount in our store do not include your country's custom tax and any declare custom cost.Please Note!
