SPECIFICATIONS

📢 Purchase Notice (High-Visibility Markup)

1. 📦 Shipping & Tracking

◦ All lighters include full tracking.

◦ ⏰ Delivery Times:
▶ Europe: ~16 days
▶ North America: ~13 days
▶ Oceania & Asia: ~15 days
▶ Africa: ~25 days
▶ South America: 35-55 days

◦ 🌟 IMPORTANT: Brazil buyers bear customs duties. Track orders via
✅ https://www.17track.net/zh-cn Track the goods.

2. 🎨 DIY Customization

◦ Custom images, text, engraved patterns available.

◦ 📞 Contact customer service for customization.

3. 💼 Bulk Order Discounts

◦ Large orders get exclusive discounts.

◦ 📧 Contact us for the best pricing.

4. 🔍 Out-of-Stock Lighters

◦ Send us a photo of lighters we don’t sell.

◦ 🖼️ We’ll create a unique purchase link.

5. ⚠️ Fuel Notice

◦ ✈️ All lighters are non-fueled

◦ Fill with butane/kerosene before use.

6. 🛠️ After-Sales Policy

◦ For defective/damaged lighters:

◦ ❌ DO NOT open a dispute. Contact us first.

◦ We promise to resolve issues promptly.

7. 📦 Packaging

◦ Shipped in bubble wrap. NO BOX INCLUDED.

Payment:

?We accept Alipay, Western Union, TT. All major credit CARDS are accepted through ESCROW, a secure payment processor.

?Payment must be made within 3 days after order.

?If you cannot settle the account immediately after the auction, please wait for a few minutes and then retry payment must be completed within 3 days.

Consignor:

?Global transport. (Except for certain countries and APO/FPO)

?The order will be processed in time after payment confirmation.

?We only ship to the address of the confirmed order. Your order address must match your shipping address

?Service transportation time is provided by the carrier, excluding weekends and holidays. Shipping times may vary, especially during holidays.

?If you do not receive the goods within 50 days after payment, please contact us. We will track the goods and get back to you as soon as possible. Our goal is to make customers satisfied!

?Due to inventory status and time differences, we will choose to ship from our first available warehouse for quick delivery.

Refund:

?From the date of receipt, you will have 7 days to contact us and 30 days to return it. If you have owned the item for more than 7 days, it will be deemed used and we will not return or replace it. No exceptions! The freight shall be borne by the buyer and the seller in half.

?All returned items must be in the original packaging and you must provide us with the tracking number and the specific reason for the return

?We will refund you the full bid amount upon receipt of the original package including all components and accessories. Both the buyer and the seller cancel the aliexpress transaction. Alternatively, you can choose to replace.

?If the products are not in conformity with the advertisements, we will bear all the transportation expenses.

Feedback:

?We maintain a high standard of excellence and strive to achieve 100% customer satisfaction! Feedback is Very Important We ask you to contact us immediately before giving us neutral or negative feedback so that we can resolve your problem satisfactorily.

?If we know nothing about the problem, we cannot solve it!

Returns and Refunds

1. From the date of receipt, you have 7 days to contact us and 30 days to return it. If you have owned the item for more than 7 days, it will be deemed used and we will not return or replace any item to you. No exceptions! The freight shall be borne by the buyer.

2. All returned items must be in their original packaging and you must provide us with the shipping tracking number and the specific reason for the return.

3. We will return your full payment upon receipt of the item in its original state and the package containing all components and accessories.

Tip:

B: Both wholesale and direct shipment are welcome?

For wholesale, we will offer discounts or free express delivery, only 3-7 days to arrive.

For direct shipment, we can send the goods directly to your customers. If you prefer, we will not leave any information about us.

- How do I track the package?

You can use the tracking number to track packages on the following websites: www.17track.net/en (copied to browser to open)

- What if I run out of time to buy protection?

If you run out of time to buy protection, please contact us, we can help you to extend the purchase time. Therefore, your money will not go into my account.